PAYMENTS & REFUNDS

PAYMENTS

- DUE TO FRAUDULENT TRANSACTIONS WHEN PLACING YOUR ORDER YOUR SHIPPING AND BILLING ADDRESS MUST MATCH. IF IT DOES NOT MATCH YOUR ORDER WILL BE CANCELLED.

- AFTER PLACING YOUR ORDER YOU HAVE TO EMAIL A PICTURE OF YOUR ID. AFTER SUCCESSFUL ID VERIFICATION YOUR ORDER WILL BE SHIPPED.

 - IF YOU ARE UNCOMFORTABLE EMAILING YOUR ID YOU CAN CHOOSE TO PAY WITH APPLE PAY OR ZELLE.

- PLEASE SEND YOUR APPLE PAY PAYMENT TO 9296859936, AND YOUR ZELLE PAYMENT TO THESILKCOMPANY@YAHOO.COM. PLEASE INCLUDE YOUR NAME, PHONE NUMBER, EMAIL, AND ADDRESS WITH THE PAYMENT.

- A TEXT AND EMAIL CONFIRMATION WILL BE SENT TO THE PHONE NUMBER AND EMAIL ON FILE AND YOUR ORDER WILL BE SHIPPED PROMPTLY.

REFUNDS

- I WILL PROVIDE A FULL REFUND IF THE CLIENT IS UNSATISFIED 100% GUARANTEED.

- THE REFUND WILL BE BEGIN ONCE THE CLIENT SENDS THE HAIR BACK TO ME. THE HAIR HAS TO BE IN GOOD CONDITION AND NOT ALTERED IN ANY WAY.

- PLEASE TEXT 9296859936 TO INITIATE YOUR REFUND.