PAYMENTS & REFUNDS
PAYMENTS
- DUE TO FRAUDULENT TRANSACTIONS WHEN PLACING YOUR ORDER YOUR SHIPPING AND BILLING ADDRESS MUST MATCH. IF IT DOES NOT MATCH YOUR ORDER WILL BE CANCELLED.
- AFTER PLACING YOUR ORDER YOU HAVE TO EMAIL A PICTURE OF YOUR ID. AFTER SUCCESSFUL ID VERIFICATION YOUR ORDER WILL BE SHIPPED.
- IF YOU ARE UNCOMFORTABLE EMAILING YOUR ID YOU CAN CHOOSE TO PAY WITH APPLE PAY OR ZELLE.
- PLEASE SEND YOUR APPLE PAY PAYMENT TO 9296859936, AND YOUR ZELLE PAYMENT TO THESILKCOMPANY@YAHOO.COM. PLEASE INCLUDE YOUR NAME, PHONE NUMBER, EMAIL, AND ADDRESS WITH THE PAYMENT.
- A TEXT AND EMAIL CONFIRMATION WILL BE SENT TO THE PHONE NUMBER AND EMAIL ON FILE AND YOUR ORDER WILL BE SHIPPED PROMPTLY.
REFUNDS
- I WILL PROVIDE A FULL REFUND IF THE CLIENT IS UNSATISFIED 100% GUARANTEED.
- THE REFUND WILL BE BEGIN ONCE THE CLIENT SENDS THE HAIR BACK TO ME. THE HAIR HAS TO BE IN GOOD CONDITION AND NOT ALTERED IN ANY WAY.
- PLEASE TEXT 9296859936 TO INITIATE YOUR REFUND.